PUPPYROPE MANUFAKTUR® right of return, warranty & co.

 

.Return Policy / 100 Day Money Back Guarantee

For our PUPPYROPE MANUFACTORY® products we offer you a 100-day unconditional return policy*. Please contact us in advance so that we can initiate the return.

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*Excluded from the right of return are products personalized with names or made-to-measure products (e.g. stopcock collars or carabiner collars), as well as pet food and vouchers. 
The customer pays for the return shipping himself. 
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warranty
The statutory warranty of 24 months applies.

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Repair & modification service
Something breaks outside of the warranty? Want to change the color of the wrap or carabiner? Shouldn't the leash be shorter or adjustable? Did you measure your collar? No problem, we offer you our repair and modification service for this. Depending on the case, we charge a small flat rate for this.